Fees and Commissions - Hiram Trade

Version: 2026-10-03 (pricing version pv-2026-10d, freight fees fv-2026-10). Effective date: 2026-10-01.

2026-10-03 amendment: new prices of the PRO (79 EUR), BUSINESS (249 EUR) and ENTERPRISE (from 699 EUR per month) plans with unchanged limits; new Success Fee bands and rates (pricing version pv-2026-10d): 3.00% up to 250,000 USD, then 2.00%, 1.00% and 0.50%. The minimum, the repeat-relationship multipliers and the invitation programme are unchanged. Sections 3.2 and 3.6 below reflect this. Deals that reached the status AGREED before the change keep the pricing version they were calculated with (section 5).

2026-10-02 amendment: the Success Fee no longer has a cap (a maximum amount per Deal).

This English version is a translation. The Polish version is legally binding.

This Price List forms part of the Terms of Service. The Operator is JIII-LEGACY spółka z ograniczoną odpowiedzialnością, ul. Jaworowa 19, Kuźniki, 63-500 Ostrzeszów, Polska. Terms defined in the Terms of Service have the same meaning here.

1. General rules

1. Hiram Trade charges two types of remuneration: a Subscription (plan) fee and a Success Fee on completed Deals. We do not charge for registration, publishing Listings within the plan limits, Matches, Connections or responding to RFQs.
2. We do not sell ranking positions, leads or access to contact data. The plan does not affect the Match score or the Verification Level.
3. All prices are net and exclude VAT. VAT is added where due, in accordance with the Act of 11 March 2004 on Goods and Services Tax (ustawa o podatku od towarów i usług, the "VAT Act"): for Companies established in Poland at the applicable rate (currently 23%); for Companies established in another country that have provided a valid VAT identification number or demonstrated taxable-person status, the place of supply is the customer's country and the tax is accounted for by the customer (reverse charge, Art. 28b of the VAT Act). The Company is responsible for the accuracy of the tax data it provides and bears any tax that becomes due because that data is inaccurate.
4. Amounts and rates are calculated using decimal arithmetic. Each Success Fee calculation records: the pricing version, the base value and currency, the exchange rate, the breakdown by band, the relationship step, the multipliers, the minimum and the result.
5. Closed Beta period: Subscription fees and Success Fees are charged in full in accordance with the Price List from day one, including during the Closed Beta.

2. Subscription plans

Prices in EUR, net.

1. Responding to RFQs is always unlimited, including on the FREE plan.
2. Payment. The Subscription fee is payable in advance for the billing period (month or year), on the basis of an invoice, by payment card or another method offered in the payment form of the payment operator (Stripe). The fee is charged automatically at the start of each billing period. The ENTERPRISE plan is billed under a separate agreement.
3. Renewal. The Subscription renews for a further period of the same length unless the Company Administrator cancels it before the end of the period. Before an annual Subscription renews, we send a reminder 14 days before the renewal date. Cancellation is possible with one click in the billing settings.
4. Cancellation and downgrade take effect at the end of the paid period. Until then, the Company continues to use its current plan.
5. Upgrade takes effect immediately; the Company pays the price difference pro rata for the remaining part of the current billing period.
6. Refund of the first Subscription. A Company may request a refund of the fee for its first paid Subscription within 30 days of its first payment, without giving reasons, by writing to contact@hiramtrade.com. We refund the entire fee for that period within 14 days using the same payment method, and the Subscription moves to the FREE plan. The refund is available to a Company once. Independently of this, a Sole Trader with Consumer Rights has the right of withdrawal described in § 22(2) of the Terms of Service.
7. Plan expiry. After a plan expires or is downgraded, the Company's data is not deleted. The limits of the new plan apply: Listings above the limit are not deleted, but new ones cannot be published and paused ones cannot be resumed until the Company is below the limit. If the renewal fee for a Subscription is not paid, the previous plan continues for a further 14 days, after which the limits of the FREE plan apply.

2.1. Launch offer: the first 50 Companies get 3 months of PRO free of charge

1. Eligibility. The offer is open to Companies that have not had a paid plan or a trial on Hiram Trade before and that have entered a VAT / tax number in their billing profile. Each Company can use it once, and only one Company per VAT / tax number.
2. Places. There are 50 places. Places are allocated in the order in which the payment operator (Stripe) confirms the Subscription, not when a checkout is started. The counter of places left on the website is indicative and refreshes with a short delay.
3. Scope. The offer covers only the PRO plan billed monthly; it does not cover annual billing or a plan change during the free period. For 3 months from the start of the Subscription the fee is EUR 0. A payment card is required at signup.
4. After the free period. After 3 months the Subscription renews automatically as a paid PRO plan at the price in the Price List in force on the renewal date (currently EUR 79 per month net, plus VAT where applicable), charged to the card provided.
5. Cancellation. To avoid being charged, cancel the Subscription before the free period ends (in Hiram Trade: Billing > Manage subscription). You can cancel at any time; the plan stays active until the end of the free period. A Company that cancels during the free period has used its place: the place does not return to the pool and the offer cannot be used again.
6. Duration and abuse. The offer runs until the 50 places are taken and no later than 31 December 2026. The Operator may end the offer early or refuse it in case of abuse (for example several Company Accounts for the same company). This does not affect Subscriptions already covered, except in cases of abuse, where the Operator may withdraw the discount. The refund under item 6 above does not apply to the free period.

3. Success Fee

3.1. Who pays and when

1. The Success Fee is paid by the selling Company. It is shown to the seller before a Quote is submitted and in the Deal. The buyer sees the notice "platform fee paid by the seller". On the ENTERPRISE plan the buyer may take over the fee under a separate agreement.
2. Calculation at AGREED. The fee is calculated when the Deal reaches the status AGREED and recorded as pending (PENDING). At that moment the following are locked: the pricing version, the exchange rate, the relationship step and the invitation programme status.
3. Charging at COMPLETED. The fee becomes due and is invoiced after the Deal reaches the status COMPLETED, on the value actually delivered, applying the parameters locked at AGREED.
4. Cancellation. The status CANCELLED voids the Success Fee; the cancellation is recorded in the audit log. Two or more cancellations after AGREED for the same pair of Companies within 12 months trigger a review of that pair by the Operator for circumvention of the Platform (Terms of Service § 12).
5. Dispute. The status DISPUTED suspends collection of the fee. After the dispute is resolved, the fee is recalculated on the value actually delivered.

3.2. Bands and rates (marginal method)

The rates apply to the Deal value expressed in USD equivalent. Each rate applies only to the part of the value that falls within its band (as in a tax scale), not to the entire value.

• No cap. There is no maximum Success Fee per Deal (2026-10-02 amendment; the earlier pricing version pv-2026-10 had a 15,000 USD cap, and a Deal that was calculated under it keeps that cap). A Deal calculated under the earlier pricing version pv-2026-10b keeps its bands and rates.
• Minimum: 25 USD per Deal.
• Formula: base = marginal fee on the value; fee = max(base × relationship multiplier × invitation multiplier, 25 USD).

3.3. Currency conversion

1. The bands, the cap and the minimum are expressed in USD. A Deal value in another currency is converted into USD at the European Central Bank reference rate on the date the Deal reaches the status AGREED (for currencies other than EUR - through the cross rate against EUR). If no rate was published on that date, we apply the last rate published before that date.
2. The rate is locked at AGREED and also applied when the fee is charged at COMPLETED. Exchange rate changes after AGREED do not affect the fee.
3. Invoice currency: the Success Fee is invoiced in USD.
4. A Deal in a currency for which the ECB does not publish a reference rate cannot be agreed on the Platform (AGREED status) while no rate is available.

3.4. Lower fee in a repeat relationship

The fee decreases when the same pair of Companies (the same buyer and the same seller, in that direction) concludes further Deals on the Platform. Only Deals completed (COMPLETED) before the current one are counted, over the entire duration of the relationship. A step applies only when both conditions are met: the number and the cumulative value of the earlier Deals.

3.5. "Invite your counterparty" programme

1. Deals in either direction between the inviting Company and a Company whose account was created from its invitation carry a multiplier of 0.50 for the entire duration of the relationship.
2. The invitation multiplier combines with the relationship multiplier. The combined multiplier may not be lower than 0.15 of the base fee.
3. The relationship is attributed to the Company whose invitation created the counterparty's account. A relationship has one inviter.

3.6. Examples

The examples concern Deals in USD unless stated otherwise. "5th Deal" means that the same pair previously completed four Deals of the same value.

Example 1 - Deal of 180,000 USD: the entire value falls within the first band: 180,000 × 3.00% = 5,400 USD (3.00%).

Example 2 - marginal method, Deal of 1,000,000 USD: 250,000 × 3.00% (7,500) + 750,000 × 2.00% (15,000) = 22,500 USD (effectively 2.25%). A single rate of 3.00% on the entire value would give 30,000 USD; the marginal method gives 22,500 USD.

Example 3 - large deal, Deal of 10,000,000 USD: 7,500 + 15,000 + 4,000,000 × 1.00% (40,000) + 5,000,000 × 0.50% (25,000) = 87,500 USD (0.88%). There is no cap.

Example 4 - minimum, Deal of 500 USD: 500 × 3.00% = 15 USD, so the minimum applies: 25 USD. The minimum applies to first Deals below about 833.33 USD.

Example 5 - currency conversion, Deal of 150,000 EUR, ECB rate on the AGREED date 1 EUR = 1.1367 USD (illustrative rate): 150,000 EUR = 170,505.00 USD; 170,505.00 × 3.00% = 5,115.15 USD.

Table of effective fees:

Note on the 10,000 USD row: with four earlier Deals of 10,000 USD each, the cumulative value is 40,000 USD, so the conditions of step 2 (multiplier 0.60) are met, not those of step 4.

3.7. Invoice and payment

We invoice the Success Fee after the Deal reaches the status COMPLETED. Payment term: 14 days from the invoice date, by bank transfer to the account shown on the invoice or by payment card through the payment operator. The Operator may also issue the invoice at a later date; this does not release the Company from the obligation to pay. The invoice contains a breakdown of the calculation (bands, rate, multipliers). Objections to the calculation may be raised under the Complaints Procedure.

4. Fees for freight forwarders (after the feature launches)

The provisions of this part will apply only from the date the freight forwarder feature is launched, of which the Operator will give advance notice. Until then these fees are not charged.

1. The forwarder pays. Shipping Companies (buyers or sellers) pay nothing for freight requests, freight quotes or estimates.
2. Fee per booking: 1.50% of the total awarded freight value, excluding duties and taxes passed through at cost; minimum 10 USD, cap 200 USD per booking. The fee is calculated when the booking is awarded (PENDING), charged after the shipment is delivered and voided on cancellation. Exchange rate: the ECB reference rate on the award date.
3. Lower fee in a repeat relationship (the same shipper-forwarder pair, earlier completed bookings): 0 - 1.00; 1 - 0.75; 2 - 0.60; 3 - 0.45; 4 or more - 0.30.
4. Own forwarder: multiplier 0.50 where the forwarder's account was created from the shipper's invitation; it combines with the relationship multiplier; the combined multiplier is not lower than 0.15.
5. Forwarder plans (EUR, net): FORWARDER_FREE - 0 EUR, 5 freight quotes per month, 3 lanes, 1 seat; FORWARDER_PRO - 49 EUR per month or 39 EUR per month billed annually (468 EUR per year), unlimited quotes, 50 lanes, 5 seats.
6. Examples: booking of 3,000 USD - 45 USD (5th booking of the same pair: 13.50 USD; own forwarder, 1st booking: 22.50 USD); booking of 20,000 USD - 200 USD, cap (5th booking: 60 USD; own forwarder: 100 USD).
7. The Operator does not accept or hold freight funds.

5. Changes to the Price List

We announce changes to the Price List at least 15 days before they take effect (Terms of Service § 25). New Success Fee rates do not apply to Deals that reached the status AGREED before the change. New Subscription prices apply from the next billing period after the change takes effect.